Politique de remboursement

We do not offer refund to all of our merchandise.

As usual, we would try our best to make sure you receive it in the best condition depending on how far it has to travel.

You can always contact us at lieu@sympatico.ca

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Since our stocks move very fast, if we don’t have the items you ordered we will notify you and offer a replacement. If you do not agree to the new merchandise, we will gladly refund  your money. Thank you.